Tuesday, July 13, 2010

Department of Business and (lack of) IT Skills

Anorak that I am I was wandering roundthe Government Consultation website - there is a consultation on Timeshares that needs a look at and response, when I noticed a consultation on the Consumer Rights Directive.

Indeed the weightily named "Negotiating Line for the Consumer Rights Directive on the Concept of Assessability for Unfairness in Consumer Contracts" could be extremely interesting and have some impact on how this Government deals with yet another power grab on the part of the EU.

So I dutifully went to the website, but lo, what have we here?

Download the consultation
Xsl file could not be processed: /xsl/BISCore/BISCore_Content_Consultation.xslt
So noting that on a previous page we find this,
Government responses
We follow the Government Code of Practice on Consultation and aim to respond to all comments received within three months of a consultation ending. If you have any thoughts on the consultation process itself please email the Better Regulation Team.
So off I fired my email,
REF : Negotiating Line for the Consumer Rights Directive on the Concept of Assessability for Unfairness in Consumer Contracts

In reference to the above consultation I note that the consultation document is itself undownloadable.

I am sure that this is just a technical glitch and was wondering if you could send me a copy?
Only to get the response,
This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed.

So let me get this straight, the forward of the Government's consultation code states clearly that it,
"is committed to effective consultation; consultation which is targeted at, and easily accessible to, those with a clear interest in the policy in question".
So no access to the Consultation, and the Better Regulation Task Force having an inoperative email address complies with the code.

I think not.


Mike Wood said...

The Better Regulation Task Force was replaced by the Better Regulation Commission in January 2006. The Better Regulation Commission was wound up in January 2008.

Chuckles said...

Note that they 'aim' to respond, and are 'committed' to consultation. This does NOT imply that they actually do either.

Gawain Towler said...

Point taken Mike, my error in terminology, their error in being useless

Word Verification - BLING